14 Jul 2020

Supporting families in response to COVID-19 Coronavirus

Click here for Frequently Asked Questions

Click here for Victorian-state specific information


Updated 14 July 2020:

Across Australia, our child care centres remain open and operating in line with our COVID-19 Step Down Plan and have implemented extensive health and hygiene practices. 

"Our child care centres have continued to operate as normal throughout the COVID-19 crisis. Our teams have provided an essential service to all families, offering safe, hygienic environments, quality early education and child care, and an unbeatable community spirit," explains CEO Tim Hickey. 

"Our priority will remain the safety and well-being of the children in our care, and our people, so that we can continue to provide uninterrupted, high quality early education and child care."

Our family support team is available on 1800 CHILD CARE.

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What are we doing to keep your children healthy? 

  • Implementing social distancing as approrpriate in our child care centre environments
  • Taking temperatures of all children and adult educators each morning
  • Using pick up and drop off zones to reduce the amount of people walking through our centres and into learning rooms
  • Using Nanocyn sanitisation fogging treatments at our child care centres 
  • Responding through our COVID-19 Response Team 
  • Enforcing our handwashing and hygiene policies
  • Training our educators in further risk minimisation techniques to avoid spreading disease
  • Educating our children about germs and how to stay clean
  • Implementing our exclusion policies for educators and children who are unwell 
  • Postponing incursions and excusions
  • Extending children's learning opportunities online and at-home 
  • Adjusting routines where possible, to increase the time children to play outside in fresh air
All parents can feel confident in continuing their child’s enrolment in our community. 

Watch a video explaining our approach to staying COVID-19 safe here. 

The social connections, emotional development, early literacy and numeracy and physical development we offer children is unique within an early education setting, and we are committed to supporting all enrolled families as Australia responds to COVID-19.

How you can support our child care community:

If possible, keep your child’s enrolment active and regular so they can continue their early education journey with us. Our educators and teachers are devoted professionals and they want to do the very best for your child and your family.

As per our normal exclusion policies, we ask that you keep children at home if they show any flu-like symptoms until these have cleared.

Please use the hand cleaning stations available on entry and exit to our child care centre, and reinforce effective handwashing habits at home.

Medical advice

The national COVID-19 Hotline is 1800 020 080.

The Australian Government Department of Health is frequently updating their COVID-19 coronavirus health alert page

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Australian Government Fact Sheets on COVID-19 Coronavirus:
General fact sheet
Information for child care centres

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Parent and community feedback can be provided to our Family Support Team at 1800 CHILD CARE or via feedback@affinityeducation.com.au.
25 Oct 2020

Celebrating our littlest people

Across our community of Lifelong Learning Centres, we are excited to be celebrating the littlest people in our lives – children! 
9 Oct 2020

"How was your day"?

Pick up time at the end of the day is such an exciting time – typically little faces light up when their parent or caregiver arrives. But how can families encourage meaningful conversations with their child?
10 Sep 2020

R U OK? Day

Learning how to support peers and talk about feelings is an important life lesson – so start the conversation with your littlest friends this R U OK? Day.